In ServiceNow, your sub-prod environments are home to innovation and experimentation. But, if you aren’t careful, they can be a hotbed for sensitive or proprietary data exposure–ultimately spoiling the fruits of your labor (not to mention your organization’s compliance).
So, how can you move your sub-prod objectives forward without putting sensitive data in the crosshairs? Enlist the help of data anonymization, the process of removing or masking personally identifiable information (PII) from a data set. In this post, learn about Own Accelerate for ServiceNow’s new Anonymization feature and how developers can easily obfuscate sensitive information when seeding production data into their sub-prod instances.
Ensure compliance
As a ServiceNow customer, the Now Platform makes it easy to expand your possibilities beyond IT, supporting workflows in other areas of the business such as HR, Finance, Customer Service, and Legal. While automating business processes with ServiceNow is an exciting endeavor, it should be met with caution.
Applications like HR Service Delivery, Employee Growth and Development, Customer Service Management, and Legal Service Delivery frequently contain sensitive and proprietary data. In some cases, data is also subject to regulatory compliance and privacy laws like GDPR or HIPAA. If this data makes its way into your development or testing environments, it can have huge reputational, financial, and regulatory consequences.
Let’s say you’re a ServiceNow developer working on employee service delivery applications. Your team gets a high-priority, high-impact task: to implement a new feature that enables employees to get access to their benefits information. You and your colleagues get right to work, seeding testing data from production into your Development instance. You’re nearly done with the feature when your productivity comes to a standstill: the data your team has been testing with contains PII, including social security numbers, driver's license numbers, and home addresses. At a moment’s notice, your team’s hard work, reputation, and compliance standing are at risk.
Accelerate makes it easy to mask sensitive data before it is seeded to its destination. With customizable anonymization templates, you can take informed, strategic action before the real work begins, ensuring that compliance is baked into the innovation journey.
Get to work faster
Whether you’re developing, testing, or training in ServiceNow, you should be able to hit the ground running when inspiration strikes. Unfortunately, this can be a far cry from reality if you’re manually masking seed data. Manual masking adds time, resources, and potential for error, bringing your innovative sprint to a crawl.
With Accelerate, your teams can dive into meaningful work faster. Accelerate streamlines the anonymization process, seeding your sub-prod environments with fully masked test data. The time saved from manual masking can be channeled into initiatives that move your organization’s objectives forward.
Innovate with confidence
Your team is always striving to create impactful results. But, they can’t give it their all if they’re constantly looking over their shoulder for sensitive information leaks.
With Accelerate’s anonymization capabilities, developers can have full confidence that their test data checks the protection boxes. They can fearlessly develop, test, and experiment, trusting that sensitive and proprietary data isn’t at risk of being accidentally leaked.
And this data confidence doesn’t have to end once your task does–it can follow you throughout your ServiceNow journey. Whether you’re focused on IT workflows or have expanded into ServiceNow applications across the business, knowing you can anonymize data at any point empowers your team to think bigger and bolder.
Anonymize smarter with Own
As your ServiceNow data grows and changes, you must ensure that your risk of exposing sensitive data doesn't follow suit. Own Accelerate for ServiceNow’s new Anonymization feature makes the process of masking sensitive data faster, safer, and easier, without compromising compliance.
Ready to fast-track anonymization and innovation? Request a demo today.
