Salesforce Admins: How to Get Off the Hook For Data Loss

The life of a Salesforce Admin is a little like a juggling act—balancing multiple responsibilities while ensuring nothing falls through the cracks. But in the wake of a Salesforce data loss, an Admin must drop everything. In this article, we explain how admins can free themselves from responsibility of data loss and what organizations can do to make this a reality. 

Don’t get derailed from valuable work 

Data loss or corruption can cause major disruption in your organization; Sales is in the dark about deals, finance is separated from data that informs critical business decisions, marketing can’t communicate with new and existing customers (and the list goes on). With each passing minute, the gap between accurate and lost data only gets wider–along with the feeling of panic around the company. 

If you’re a Salesforce Admin, being on the hook for data loss can cause a major upheaval to your day-to-day. Once the event occurs, you’ll have to immediately pause your priorities to identify and remedy the problem–which can take hours, weeks, or even months to complete (if it's possible at all).  Plus, with key stakeholders involved and invested in resuming business, you’ll be under constant pressure to deliver timely results, leaving no room for error or missteps. 

With a trusted backup and recovery solution, you can have confidence that a data loss won’t turn your work life upside down. Own Recover’s  automated backups of data, metadata, attachments, and more means that everything worth protecting is being protected.  In the event of a data loss, you won’t have to scramble to source missing pieces, saving you time, headache, and possibly your job. And with daily, automatic synthetic backups, your Recovery Point Objective is never more than 24 hours, reassuring  you and your organization when you need it most. 

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Peace of mind throughout the calendar year 

Whether it’s a national holiday, family vacation, or sick day, there are times of the year you’re going to step away from your desk (and rightfully so!). Unfortunately, the potential for data loss doesn’t take a day off and can happen at any time. Without the right backup and recovery tools in place, you could be on the hook for making things right, even when you’re off. 

Imagine it’s the end of the year. The office is buzzing with holiday cheer, and you’ve planned an international getaway with your family. Bags packed and passport in hand, you’re en route to the airport when you get a panicked call from a sales leader saying that hundreds of opportunity accounts in the closing stage have been deleted. With the end-of-year results and upcoming year’s forecasts at stake, it’s up to you to recover the lost data–putting your trip, family, and any sense of calm on hold. Talk about a holiday to remember…. 

If you have the right backup and recovery solution, a data loss doesn't have to stop you in your PTO tracks. With Recover, you can trust that your data is fully protected–regardless of when you’re out of the office– thanks to daily, automatic synthetic backups. And the peace of mind doesn’t stop there. Smart Alerts notify you of any unusual activity in your backups. This proactive monitoring keeps you on top of unexpected changes so you can take swift action as needed, instead of facing an unanticipated surprise when you least expect it. 

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Support you can count on

As a Salesforce Admin, being on the hook for data loss can feel pretty isolating–not to mention nerve-wracking. People around the company will be counting on you, needing answers, updates, and reassurance every step of the way. Without proper internal and external support, it’s up to you to pick up the pieces- no collaboration or delegation in site.  

Own Recover makes it easy to access support when you need it most. With Salesforce admin-certified Support Engineers available around the clock, you can count on an experienced ally to help with your restore. Given our Support Engineer’s diverse range of real-world restores, you’ll have full confidence that whatever situation you’re facing, they’ve likely been through it before (even if you haven't). 

Recover also enables you to enlist support from within. Between on-demand backups, visual comparison and analysis with Visual Graphs, and more, your team members can have full visibility into data protection efforts. Plus, with easy-to-use restore functionalities, such as precision repair,  your team members can take restore action as needed, even when you’re not there. This way, you don’t have to be the only line of data defense, and can trust that the right steps are being taken by the right people. 

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Be an Empowered Salesforce Admin with Own 

If you’re a Salesforce Admin, keeping data safe, available, and accurate is always top of mind.  And when a data loss or corruption happens, you’ll want to know that your organization can continue business as usual, without putting your priorities, collaboration abilities, and peace of mind at stake. Own Company (formerly OwnBackup) can help. 

Own Recover makes data backup and restore fast, easy, and comprehensive, absolving you from any data loss or corruption responsibility. 

Want to protect and restore your data, along with your peace of mind? Request a demo, or click below to start your free trial today.