Agencies increasingly rely on Salesforce for mission-critical functions, delivering numerous benefits including flexibility, reducing upfront IT costs, and delegating upgrades to the provider.
However, using Salesforce does not remove the agencies’ responsibility for cybersecurity and SaaS applications face their own risks, including misconfigurations, poor access control, insider threats, and possible compliance issues. The need for robust security and resilience measures becomes paramount to the agency’s mission.
In this discussion you’ll learn: