Improve end-user productivity and user experience
Reduce admin’s time managing data concerns
Increase efficiency of data recovery teams by 37%
Reduce downtime by 71%
Rapidly recover from data loss
or corruption & quickly resume business operations
Preemptively identify critical
data and assess risk for future risk management
Reduce the risk of data breach,
loss, or corruption
Proactively respond when data
is at risk, lost, or corrupted & quickly resume business operations
Zero in on risks related to users, third-party integrations, and customizations with our risk assessment capabilities.
Proactively apply risk ratings to all data fields.
Understand and track risk mitigation over time with native dashboards. Prove security posture to internal and external teams.
Drill down on what users specifically can access within objects, profiles, etc.
See side-by-side comparisons that provide a clear view of user access and privileges within Salesforce.
Identify high-risk permissions and see user risk scoring that shows which settings to address first.
Track the risk of permissions over time and quickly understand changes that put data at risk.
Know when data vulnerability (access) or data egress (permissions) risk scores fall below defined thresholds.
Receive an alert when unusual data activity occurs in your backups. Tailor alert criteria on an object-by-object basis.
Disaster recovery focuses on restoring your data and applications after a disruptive event like a cyberattack, natural disaster, or hardware failure. It's the reactive approach to get your systems back online as quickly as possible. Business continuity encompasses disaster recovery plans but also includes plans to maintain critical business functions even during a disruption. This could involve alternative workflows, utilizing redundant systems, or having access to critical data even if the primary system is down. Business continuity planning aims to minimize downtime, build operational resilience, and ensure your business keeps operating with minimal disruption. Crisis management is done through a combination of disaster recovery and business continuity.
Even though your data resides on the SaaS provider's servers, it's your business information. SaaS outages, human error, or even accidental deletion can prevent you from accessing critical data. This downtime can lead to lost revenue, productivity decline, and reputational damage. It is important to have a business recovery and incident management plan when your business information is lost.
The responsibility is shared. The SaaS provider is responsible for platform security, uptime, and their infrastructure. Your organization is responsible for backing up your data within the SaaS platform and having a way to recover it in case of loss or corruption. Since your SaaS provider shoulders half the burden, it is important to have a business continuity solution in place for your shared portion, in the event of interruption or disaster. Preparedness is the best policy for business resiliency.
There are several possible risks that you should be aware of:
Business continuity measures offered by SaaS providers will vary depending on the specific provider and service. However, most will typically include High Availability (HA) architecture, network redundancy, performance monitoring, and redundant data centers. It's important to note that while SaaS providers offer these measures, they may not offer complete data recovery solutions for your specific needs. Their primary focus is restoring the platform itself, not necessarily every single piece of your data within it. Internal recovery strategies should be in place for recovering your data.
Every company should take some basic measures to ensure the safety of their data, such as:
For a more comprehensive security solution, you can implement for a SaaS Security Posture Management (SSPM) solution.
