Improve end-user productivity
Reduce admin’s time managing data concerns
Increase efficiency of data recovery teams by 37%
Reduce downtime by 71%
Rapidly recover from data loss
or corruption
Preemptively identify critical
data and assess risk
Reduce the risk of data breach,
loss, or corruption
Proactively respond when data
is at risk, lost, or corrupted
Disaster recovery focuses on restoring your data and applications after a disruptive event like a cyberattack, natural disaster, or hardware failure. It's the reactive approach to get your systems back online as quickly as possible. Business continuity encompasses disaster recovery but also includes plans to maintain critical business functions even during a disruption. This could involve alternative workflows, utilizing redundant systems, or having access to critical data even if the primary system is down. Business continuity aims to minimize downtime and ensure your business keeps operating with minimal disruption.
Even though your data resides on the SaaS provider's servers, it's your business information. SaaS outages, human error, or even accidental deletion can prevent you from accessing critical data. This downtime can lead to lost revenue, productivity decline, and reputational damage.
The responsibility is shared. The SaaS provider is responsible for platform security, uptime, and their infrastructure. Your organization is responsible for backing up your data within the SaaS platform and having a way to recover it in case of loss or corruption.
There are several possible risks that you should be aware of:
Business continuity measures offered by SaaS providers will vary depending on the specific provider and service. However, most will typically include High Availability (HA) architecture, network redundancy, performance monitoring, and redundant data centers. It's important to note that while SaaS providers offer these measures, they may not offer complete data recovery solutions for your specific needs. Their primary focus is restoring the platform itself, not necessarily every single piece of your data within it.
Every company should take some basic measures to ensure the safety of their data, such as:
For a more comprehensive security solution, you can implement for a SaaS Security Posture Management (SSPM) solution.