Ensure Business Continuity

Rapidly recover from data breaches, loss, or corruption and mitigate the chance of them happening in the first place.

consult with an expert
Smiling white man wearing glasses with arms folded.

THE BENEFITS

Improve end-user productivity

Reduce admin’s time managing data concerns

Increase efficiency of data recovery teams by 37%

Reduce downtime 
by 71%

frequently asked questions

What's the difference between disaster recovery and business continuity?

Disaster recovery focuses on restoring your data and applications after a disruptive event like a cyberattack, natural disaster, or hardware failure. It's the reactive approach to get your systems back online as quickly as possible. Business continuity encompasses disaster recovery but also includes plans to maintain critical business functions even during a disruption. This could involve alternative workflows, utilizing redundant systems, or having access to critical data even if the primary system is down. Business continuity aims to minimize downtime and ensure your business keeps operating with minimal disruption.

Why do I need a business continuity solution for SaaS data?

Even though your data resides on the SaaS provider's servers, it's your business information. SaaS outages, human error, or even accidental deletion can prevent you from accessing critical data. This downtime can lead to lost revenue, productivity decline, and reputational damage.

Who is responsible for ensuring business continuity for SaaS data?

The responsibility is shared. The SaaS provider is responsible for platform security, uptime, and their infrastructure. Your organization is responsible for backing up your data within the SaaS platform and having a way to recover it in case of loss or corruption.

What are the risks of data loss or corruption in SaaS environments?

There are several possible risks that you should be aware of:

  • Accidental deletion: Human error can lead to accidental data deletion or overwriting.
  • Cyberattacks: Malware, ransomware, or hacking attempts can compromise your data.
  • SaaS outages: While rare, the SaaS provider may experience system outages causing downtime.
  • Integration errors: Data synchronization issues between your systems and the SaaS platform can lead to data inconsistencies.
What business continuity measures do SaaS providers provide?

Business continuity measures offered by SaaS providers will vary depending on the specific provider and service. However, most will typically include High Availability (HA) architecture, network redundancy, performance monitoring, and redundant data centers. It's important to note that while SaaS providers offer these measures, they may not offer complete data recovery solutions for your specific needs. Their primary focus is restoring the platform itself, not necessarily every single piece of your data within it.

What security measures can I take to reduce my risk of SaaS data loss?

Every company should take some basic measures to ensure the safety of their data, such as:

  • Have strong passwords that are complex and enable multi-factor authentication (MFA) where possible.
  • Train employees on cybersecurity best practices and how to identify phishing attempts.
  • Review user activity logs to help detect any suspicious access patterns.
  • Explore data encryption options to further secure sensitive information within the SaaS platform.

For a more comprehensive security solution, you can implement for a SaaS Security Posture Management (SSPM) solution.

Over 6,000 Customers Across Every Industry & Company Size

get started

Share your details and we’ll contact you shortly to schedule a custom 25-minute demo.

BOOK a Demo