A leader in value-based, precision medicine, Integra Connect is a healthcare and life sciences technology company that combines real-world data, analytics, and AI capabilities for specialty care organizations. Integra Connect also co-developed and administers one of the largest commercial oncology alternative payment models in the U.S.
Integra Connect has six different business units with varying responsibilities. These include revenue cycle management for emergency medical services and practices, population health analytics and dashboards, and an electronic health record system specific to oncology. Integra Connect uses Salesforce to support all operations and acts as the source of truth throughout the customer journey.
At Integra Connect, health is the top priority when it comes to its patients and data. Julianne Boley, Vice President of Salesforce and Business Applications at Integra Connect, trusts Own’s entire product suite to protect Salesforce data accessibility, security, innovation, and compliance –for the safety of the org and healthcare recipients.
“Because Own is a separate platform from Salesforce, it gives us that added security in case Salesforce is ever down,” explained Julianne during her Dreamforce interview with Own. “We know we'll still have access to our data while the outage occurs.”
Operating in the healthcare industry, Integra Connect must ensure that their PHI Salesforce data complies with federal regulations–both in production and sandbox environments. Julianne and the team use Own Accelerate to confidently move business objectives and innovation forward, without jeopardizing compliance.
“In addition to disaster recovery, one of the added benefits of Own is the ability for us to anonymously seed our sandboxes for any development activity that we're doing on the Salesforce platform. This allows us to mask any PHI data that may be included as part of those development activities.”
While Integra Connect’s data is constantly evolving, Juliann’s positive outlook on Own has remained constant. In her former role, Juliann was a Salesforce partner consultant and often recommended the Own data platform.
“Now, having been on the customer side and truly seeing the value that it provides, I can honestly say I would never recommend having a Salesforce org without Own.”
Want to learn more about Julianne’s experience with Own, and an unexpected feature that she benefits from nearly every day? Watch the Dreamforce interview now.
