Mölnlycke prevents accidental data loss from disrupting operations by using Own

The data that Mölnlycke stores in Salesforce helps the services and sales teams deliver the best solutions to their customers. Understanding the value of the data in the system, they chose to back it up with Own.

Industry
Manufacturing
Headquarters
Gothenburg, Sweden
Employees
7,400
Products
Backup and Recovery
Clouds

Backup and Recovery

Problems

  • Mölnlycke needed a solution to secure its data and ensure its availability in case a data loss or corruption should occur.
  • The team realized that they needed something beyond the basic tools or weekly backups that were available.
  • It was key to ensure that the custom objects they developed and related metadata were easily retrievable and available.
  • They couldn’t afford to lose the compliance data stored in Salesforce in the case of an audit, and they needed to adhere to industry and government regulations.

Solutions

  • Own solves any type of data loss and corruption problem by providing Mölnlycke with solutions that work–and work fast.
  • The implementation was seamless; data was backed up and protected in less than one hour.
  • Own made the transition to Salesforce Lightning smooth. From moving from object to object as well as building data dictionaries and business processes, there were zero tensions around any type of data mishap.
  • Notifications let the team know when records have been deleted or compromised in any way, giving them an opportunity to address issues before they impact the business.
  • Dashboards provide insight into where data is changing on a day-to-day basis or if there are any spikes that need immediate attention, taking the guesswork out of data changes.
  • If the business wants to know exactly what occurred, the information is easily searchable in Own, taking the pressure off of the IT team and giving them more time to focus on other priorities.
  • The team can perform daily backups of production as well as sandbox data, keeping dev work intact. They also know where to go and retrieve the data.
  • Own streamlines Mölnlycke’s annual org analysis process by tracking certain events and dependencies, such as relationships with other objects if data is getting deleted, and validates that the data clean up was successful, saving headaches down the road.
  • The team can perform a restore on scale or restore a single field within minutes.

About Mölnlycke

A world-leading medical solutions company, Mölnlycke designs and supplies medical solutions to enhance performance in healthcare–from the hospital to the home.

Around the world, healthcare systems and professionals are under pressure to deliver better care, to more people, for better value. They need innovative solutions they can trust. That’s where Mölnlycke comes in. They’re here to advance performance in healthcare, so they’re always on the lookout for new ways to improve. Their focus: providing effective solutions and offering better value for money.

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Own gave us a quick turn around to get our data and metadata after an accidental deletion.
Eddie Trumble
CRM Specialist
Own lets us focus on what's important and eliminates the worry about data loss. It's just there, doing the job it needs to do.
Manisha Palsana
CRM Manager
The ability to easily restore individual records and fix metadata goofs has been a major triumph for us. And it’s so easy. Everything is monitored and we get automated notifications when something doesn't go just perfect.
Eddie Trumble
CRM Specialist
Have you ever hit the refresh button on your full sandbox only to find out that another admin had something they still needed but wasn't in production yet? Well, now you can go back and get it!
Eddie Trumble
CRM Specialist
If we lose data, the time it takes to figure out what happened, then the time for someone to make manual updates, it adds up quickly. Having a tool like Own helps us solve those problems and get to solutions really fast.
Eddie Trumble
CRM Specialist
Manufacturing
Backup and Recovery