Like most SaaS platforms, ServiceNow’s cloud-based infrastructure is designed to be highly available with redundant components and multiple network paths to avoid a single point of failure. However, while you can count on ServiceNow to ensure the security and integrity of the platform, you as a customer are responsible for the data you put into the platform, and who you allow to access it.
To help ServiceNow customers uphold their data protection responsibilities, we are expanding our leading SaaS data protection coverage to ServiceNow.
While ServiceNow does offer some native backup and recovery capabilities, Own equips customers with better control over backup timing and retention, proactive notification of unusual data loss or corruption, and the ability to quickly restore data - from entire instances down to individual records - in a self-service fashion.
Own Recover for ServiceNow is currently in pilot phase and we are inviting customers to participate. By joining, you’ll get:
- Comprehensive data protection for the ServiceNow Platform
- All-access, white-glove support from our Product team
- The opportunity to influence our products to better suit your data protection needs
