Backup and Recovery
for Microsoft Dynamics CRM

Protect data and metadata with comprehensive, automated backups and rapid, stress-free recovery with Backup & Recover for Microsoft Dynamics CRM.

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Accelerate projects with peace of mind
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Mitigate impacts to sales and your brand
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Maintain data health and quality
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Protect your backups from malicious attacks

Secure, automated backups

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Configure backups for any number of production instances or sandboxes, regardless of their size or complexity. Capture complete copies of data and metadata including standard and custom tables, chatter feeds, knowledge articles, person accounts, attachments, files and more.

Instantly back up an entire instance or choose specific tables. Capture data immediately before and after projects like deployments or mass record updates, then compare changes to identify accidental deletions or corruptions that may have occurred.

Reduce your RPO. Options include targeted backups of highly transactional, frequently-changing instances, as well full table backups that run on a schedule throughout the day.

Drill into the details of any instance for a complete view of all of your backup activities. Access the latest backup, monitor backup history, and manage alerts and notifications.

Proactive data monitoring

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Configure thresholds to identify statistical outliers from normal business activities. Customize alerts to uncover significant changes to specific tables and the number of records added, removed or modified.

Be the first to know about data incidents. Monitor data in production instances and sandboxes and receive alerts when anomalies are detected in backups, then take immediate action.

Isolate data changes

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Compare two backups to identify changes to records and fields. Select any two snapshots from your history to locate data that was added, deleted or changed between the backups. Download and review the affected data to restore it to its former state in minutes.

Isolate precise metadata changes between two backups. Choose any two snapshots of the same service or different instances to generate side-by-side, before-and-after comparisons.

Visualize abnormal data behavior and when it occurred. Graphs illustrate how your data and metadata changed over any period in your backup history. Diagnose problems in seconds by identifying the precise number of additions, deletions, and changes that took place during select time periods.

Rapid, stress-free recovery

Understand the scope of changes, identify what data was impacted, and pinpoint precisely when issues occurred. Drill down into specific tables to isolate unwanted modifications, deletions, and additions from intentional updates performed as part of normal business activity.

Recover the exact data you need from any backup in your history without affecting valid data added since the backup occurred. Data relationships remain intact regardless of how many levels deep they go. In no time, your table will look like the problem never happened.

Quickly locate records in your backups to recover deleted or corrupted data and simplify compliance, audit, and legal requests.

Unified data management

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Customize backup timing, frequency, and details for all services across your enterprise with the flexibility to tailor daily, weekly, monthly, and yearly backup retention periods.

Maintain compliance with internal data retention policies, industry regulations, and government mandates. Plus, streamline Data Subject Access Requests (DSARs) such as Right To Be Forgotten with granular anonymization to ensure backups are compliant with GDPR, CCPA, HIPAA, SEC 17a-4 and others.

Export backup data with or without attachments to a CSV file, SQL file, or a MySQL Endpoint. Options include the ability to export manually or automate export via APIs.

Access your backups for any number of production orgs or sandboxes from a single convenient console. Control permissions to manage and monitor backups for business units across the enterprise, and instantly add backup protection to additional services with just a few clicks.

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